The HCMS

Bud to Boss

Topic
Discussing Your New Leadership Role	30 mins
Understand the Expectations of a New Role	30 Mins
Creating the Mindset for Your New Role	30 Mins
Control vs. Influence	30 Mins
Communicating Positive Expectations	30 Mins
Motivation for Change	30 Mins
Accelerate the Acceptance of Organization Change	30 Mins
Diagnose Resistance to Change	30 Mins
Dominant Communication Style	30 Mins
Inspiring Communication Style	30 Mins
Supportive Communication Style	30 Mins
Cautious Communication Style	30 Mins
Seven Components of Great Presentations	30 Mins
Sources of Feedback	30 Mins
Four Types of Feedback	30 Mins
Six Step Coaching Model	30 Mins
Remove Yourself as a Source of Threat	30 Mins
Creating a Conflict Resolution Mindset	30 Mins
Accelerate Goal Achievement	30 Mins
Goal Setting at Three Levels	30 Mins

Building Trust and Respect

Topic
Supporting Company Values	30 mins
Fairness with Others	30 mins
Building Trust with Employees	30 mins
Trusting Others to Innovate	30 mins
Respect through Resources	30 mins

Coaching Career Development

Topic
Employee Career Aspirations	30 mins
The Company Career System	30 mins
Finding Employee Development Opportunities	30 mins
Building an Employee’s Professional Network	30 mins
Career Plans and Employee Expectations	30 mins
Finding Employee Development Opportunities	30 mins
Building an Employee’s Professional Network	30 mins
Career Plans and Employee Expectations	30 mins

Communication Skills for Managers

Topic
Team Communication Expectations	30 mins
Managerial Listening Skills	30 mins
Communicate Clear and Concise Messages	30 mins
Team Listening	30 mins
Right Information at the Right Time	30 mins
Communicating with Different Audiences	30 mins
Team Communication Feedback	30 mins
Communicating Key Messages	30 mins

Conflict Management Skills

Topic
Helping Employees Manage Conflict	30 mins
Help Groups Resolve Conflict	30 mins
Conflict Management Expectations	30 mins
Create a Conflict Management Culture	30 mins
Coaching Employees to Manage Conflict	30 mins

Creating Great Teamwork

Topic
Team Norms and Expectations	30 mins
Creating a Strong Team Culture	30 mins
Working with Others Within the Company	30 mins
Project Teams Rely on Each Other	30 mins
Involving Others for Great Decisions	30 mins

Delegating Work

Topic
Delegating to Others	30 mins
Delegating with Clear Expectations	30 mins
Getting Buy-In When Delegating	30 mins
When Agreements are Broken	30 mins
Leadership through Delegation	30 mins

Developing and Coaching Employees

Topic
Support Your Team for Performance	30 mins
Giving Employee Feedback	30 mins
Building Employee Skills	30 mins
Skill Development Plan	30 mins
Coaching After Mistakes	30 mins
Energizing Work	30 mins
Support Employee Development	30 mins
Improve the Feedback You Give Others	30 mins

Discussing Total Compensation

Topic
Market Range Compensation	30 mins
Performance and Rewards	30 mins
Linking Performance and Rewards	30 mins
Going Above and Beyond	30 mins
Benefits Discussion	30 mins

Giving Great Feedback

Topic
Improve the Quality of Feedback You Give	30 mins
Employees Monitor Personal Performance	30 mins
Acting with Appropriate Speed to Problems	30 mins
Employee Reactions to Performance Evaluations	30 mins
Teams Monitor Performance	30 mins

Increasing Employee Engagement

Topic
Supporting Employees	30 mins
Connecting Work to the Organization	30 mins
Requirements for Success	30 mins
Using an Employee’s Best Skills and Abilities	30 mins
Team Satisfaction	30 mins
Inform and Inspire Your Team	30 mins
Work-Life Balance for Each Person	30 mins
Appreciating Contribution and Results	30 mins

Leadership Essentials

Topic
Become a Reliable Leader with Integrity	30 mins
Balance Your Leadership and Employee Roles	30 mins
Connecting Goals to Vision	30 mins
Connecting Team Work to the Strategy	30 mins
Align Resources to Strategic Priorities	30 mins
Speaking Your Mind	30 mins
Innovation Norms and Expectations	30 mins
Are Your Actions Consistent with Your Values?	30 mins
Keep Your Top Talent	30 mins
Increase Employee Innovation	30 mins
Responding to Issues and Concerns	30 mins
Analyze the Pros and Cons of Key Decisions	30 mins

Leading the Organization Strategy

Topic
Integrity Expectations	30 mins
How Employees Support Organization Goals	30 mins
A Leader’s Thoughts on Strategy	30 mins
Connecting Work to Company Objectives	30 mins
Meeting Goals and Achieving the Strategy	30 mins
Connecting Work Projects to the Vision	30 mins
Capture and Share Best Practices	30 mins
Trust Others to Drive the Strategy	30 mins

Management Essentials

Topic
Giving Clear Work Priorities	30 mins
What Employees Need	30 mins
Reinforce Great Teamwork	30 mins
Valuing Employees	30 mins
Listening to Others’ Ideas and Opinions	30 mins
Problem Solving Expectations	30 mins
The Right Workload for Employees	30 mins
The Great Things Employees Do	30 mins
An Ethics and Integrity Discussion	30 mins
Perform a Performance Review	30 mins
Creating Challenging Work	30 mins
Receive Feedback From Your Employees	30 mins
Creating a Great Work Situation	30 mins
Evaluating Performance in the Right Way	30 mins
Perform a Departure Review	30 mins

Managing for Success

Topic
What the Team Loves About the Company	30 mins
Building Relationships with Colleagues	30 mins
Team Work-Life Balance	30 mins
More Than One Solution	30 mins
Solving Problems in the Right Way	30 mins
Team Integrity	30 mins
Speaking Freely with Others	30 mins
Soliciting Ideas and Opinions	30 mins
Differences Make a Stronger Team	30 mins
Understand Customer Needs	30 mins
The Importance of Safety	30 mins
Create a Safety Culture	30 mins

Meeting Management

Topic
Prepare for Any Meeting	30 mins
Conduct Effective Meetings	30 mins
Be a Significant Meeting Member	30 mins
Stay Focused in Meetings	30 mins
Meeting Behavior Expectations	30 mins

Onboarding New Employees

Topic
New Hire Expectations of a Manager	30 mins
First Weeks’ Deliverables	30 mins
Team Members Introduce Themselves	30 mins
Great Work Situations for New Hires	30 mins
Learning a New Role	30 mins
We Wish We Had Known	30 mins
Learning from Co-Workers	30 mins
Teams Share with New Hires	30 mins
New Hires Build New Skills	30 mins
Coaching New Hires	30 mins
New Hires Get Coaching From Others	30 mins
Reconnect Employees to Individual Work	30 mins
Feedback for New Hires	30 mins
Exploring Professional Development	30 mins
New Hires Build a Professional Network	30 mins
Feedback from New Hires	30 mins
New Hire Performance Review	30 mins
Work and Challenges in the Future	30 mins

Project Management for Managers

Topic
Team Involvement in Planning	30 mins
Status Reporting Expectations	30 mins
Sharing Essential Project Information	30 mins
Sharing Problems Right Away	30 mins
Meeting Behavior Expectations	30 mins

Providing Resources for Success

Topic
Managing Team Resources	30 mins
Required Employee Resources	30 mins
One Resource for Success	30 mins
Use a Resource Management Agenda Item	30 mins
Resources and Customer Needs	30 mins
Providing the Right Resources	30 mins
Team Resource Needs	30 mins
Teams Improve Efficiency of Resources	30 mins

Recognizing Employees

Topic
Recognize Employees Each and Every Day	30 mins
Recognize Accomplishments and Contribution	30 mins
Improving How Things Get Done	30 mins
Balance Public and Private Recognition	30 mins
Find Others to Provide Team Recognition	30 mins

Retaining Your Employees

Topic
Overall Satisfaction at Work	30 mins
Keeping Your Employees	30 mins
Decreasing Employee Turnover	30 mins
Who Needs Better Work-Life Balance?	30 mins
Maximizing Employee Talents	30 mins
Creating Work Autonomy	30 mins
Compensation Rule of Thumb	30 mins
Your Own Requirements to Stay	30 mins

Supervision Basics

Topic
Three Month Work Objectives	30 mins
Assist Employees Facing Challenges	30 mins
Team and Company Policies	30 mins
Know Your Employees	30 mins
Know Who’s Really Contributing	30 mins
Involving Others in Problem Solving	30 mins
Know Your Team’s Experience and Background	30 mins
Work-Life Balance for the Team	30 mins

Introduction to the Remote Leader

Topic
The Unique Aspects of the Virtual Work Environment	30 mins
Classic Leadership with a Virtual Twist	30 mins
Building Trust in the Virtual Environment	30 mins

Create and Manage Remote Teams

Topic
Managing Remote Teams	30 mins
Building Trust with Remote Teams	30 mins
Maximizing Virtual Tools	30 mins

Leading Effective Virtual Meetings

Topic
The Pitfalls of Web-Based Meetings	30 mins
Planning a Virtual Meeting	30 mins
Leading a Virtual Meeting	30 mins

Delivering Great Web Presentations

Topic
Getting Ready for Your Virtual Presentation	30 mins
Web-based Presentation Basics	30 mins
Communication Techniques for Web-based Presentations	30 mins

Remote Goal Setting and Accountability

Topic
Keys to Remote Accountability	30 mins
Collaborative Goal Setting at a Distance	30 mins
Helping Others Achieve Goals	30 mins

Remote Coaching and Feedback

Topic
Coaching Others—The Basics	30 mins
Applying Coaching Remotely	30 mins
Giving Remote Feedback	30 mins

Management Essentials (Being a Leader)

Topic
Making decisions	30 mins
Valuing their job	30 mins
Valuing the team	30 mins
Valuing the individual	30 mins
Recognising absenteeism	30 mins
Reasons for absenteeism	30 mins
Solutions to absenteeism	30 mins
Coaching goals	30 mins
SMART delegating	30 mins
Coaching tips	30 mins
Preparing to coach	30 mins
A bad news meeting	30 mins
Preparing to give bad news	30 mins
Solutions to discipline issues	30 mins
Managing difficult people	30 mins
The reason behind discipline issues	30 mins
Discipline-check the facts	30 mins
A bad news meeting	30 mins
Motivating through feedback	30 mins
Motivating through information	30 mins
Motivating through praise	30 mins
Learning through practice	30 mins
A counselling meeting	30 mins
Training with context	30 mins
Training bit by bit	30 mins
Setting the scene for counseling	30 mins
Listening to the candidate	30 mins
Probing in interviews	30 mins
Giving criticism	30 mins
Making a performance diagnosis	30 mins
Beyond the review meeting	30 mins
Preparing for a review	30 mins
Sharing praise	30 mins
Being a leader	30 mins
Counselling	30 mins
Dealing with absenteeism	30 mins
Developing your team	30 mins
Difficult conversations	30 mins
Managing discipline	30 mins
Motivating your team	30 mins
One-toone training	30 mins
Performance reviews	30 mins
Praise and critiscism	30 mins
Recruiting	30 mins

Leadership & Management

Indicates:

Bud to Boss

Building Trust and Respect

Coaching Career Development

Communication Skills for Managers

Conflict Management Skills

Creating Great Teamwork

Delegating Work

Developing and Coaching Employees

Discussing Total Compensation

Giving Great Feedback

Increasing Employee Engagement

Leadership Essentials

Leading the Organization Strategy

Management Essentials

Managing for Success

Meeting Management

Onboarding New Employees

Project Management for Managers

Providing Resources for Success

Recognizing Employees

Retaining Your Employees

Supervision Basics

Introduction to the Remote Leader

Create and Manage Remote Teams

Leading Effective Virtual Meetings

Delivering Great Web Presentations

Remote Goal Setting and Accountability

Remote Coaching and Feedback

Management Essentials (Being a Leader)

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